About us

Future Link for Technology (FTC), established in 2004, is a leading telecom service provider and system integrator of high-end Low Current solutions, headquartered in Riyadh and covering the main regions of the kingdom of Saudi Arabia through main service centers in (Jeddah, Khobar, Madinah & Abha).
FTC provides complete solution includes (Survey, Design, Engineering, Supply, Installation, Test, Commission, Training and after sale service) which effectively portrays us as a one-stop solution provider in the field of security, safety, control and communication systems to our customers; for any different by size and function projects like: (industrial, governmental, residential, health and educational).
FTC success is driven by its team which consists of professional, fully qualified and manufacturer trained and certified engineers. They are required to keep abreast of the latest technology available by attending continuous training in their areas of specialization in order to provide the most up-to-date information to all customers of our solutions
FTC has been guided by a philosophy on working with the “best of breed” business partners in Low Current & Telecom solutions; this variety in business partners gives FTC the flexibility in meeting different market demands and different customers’ requirements.
FTC believes that delivering cost-effective of total integrated solutions based on the latest technology, supported by premium quality standards, after-sale service and technical support; will help to maximize the customer performance and lead into total customer satisfaction and delight.

Vision & Mission

Our Vision:
FTC aspires to be a competitive leader in providing Low Current & Telecom solutions in the Middle East through latest technology and using the most extraordinary ideas which guarantee the survival of FTC and create passion toward FTC products.

Our Mission:
FTC mission is to supply a unique engineering services and integrated solutions. FTC aims to exceed client expectations through the provision of high-quality multi-national products and exceptional after sales services. In order to reach zero defects, and gain an ever-increasing share of the local market, FTC employs and develops only the brightest knowledge-based.

What do we offer?

• Telecom solutions and services:
  • Site acquisition and design for telecom towers.
  • OSP/ISP, FTTH, Wi-Max installation.
  • Telecom Installation.
  • O&M Managed Services.
  • Structured cabling service.

•  Low Current solutions and services:
  • Data & Telephone system.
  • Building Management system (BMS).
  • Master clock system (MCS).
  • Nurse call system (NCS).
  • Public Address / paging system. 
  • Security systems (CCTV & Access control system). 
  • Fire Alarm System.
  • S-MATV, CATV & IPTV system. 
  • Audio Visual System.

Goals & objectives

• To serve our client in a professional manner, beside this to be partners in progress hand to hand with our client.
• To provide innovative, efficient and cost-effective solutions to customer issues and concerns.
• To provide full range of Survey, Design, Engineering, Supply and technical support services that extend from project concept, through implementation, Training and after sale service up to annual maintenance contract.
• To employ the most qualified people for the right jobs. To recruit and maintain energetic people who work with passion and team spirit.
• To focus on enabling our staff to get advanced knowledge and skills through continues training programs to meet customers need.
• To achieve quality assurance in the product, after sales services, policies and procedures, in addition to an excellent work environment that will help to meet and exceed customer needs.

Services

•    Consulting:
  • We take your ideas and requirements and apply our wide range of application experience and technical competence to produce conceptual design and indicative costing.
  • Our customers have benefited from our recommendations, achieving the most efficient solution and avoiding unnecessary time delays and unplanned costs.     

• Survey, Design & Engineering:
  • Using the analysis from the consultation phase and information that you may provide, the design phase selects the most suitable equipment and provides detailed drawings and technical specification.
  • Our team experienced in all aspects of detailed engineering design and is capable of developing all of the documentation and drawings necessary for implementation of small and large systems.
  • We can help you define the optimum solution for your needs, related to supply, operational issues and running cost. We can test your existing system and recommend improvements, give advice on upgrading or help you plan a whole new system.                

•  Supply:
  • Officially, we are an authorized system integrator of different high quality and international reputed brands by system’s manufacturers.
  • This variety in business partners gives us the flexibility in meeting different market demands and different customers’ requirements.               

• Installation, testing, commissioning & integration:
  • This is the most important stage of a project, we provide high quality installation and commissioning services, preceded by good preparation minimizing the risk of unplanned delays and extra cost as well as maintaining optimum site safety.
  • We are experienced with system installation & configuration of Low Current & Telecom solutions, using high skilled and trained engineers, which insure achieving the project and customer objectives.
  • We are specialized in bringing components and subsystems together from various manufacturers to deliver an optimized integrated and cost-effective solution.
  • We are familiar with the specific site safety and work permit requirements of the senior corporations in the region.             

• Project management & supervision:
  •  At the beginning of any project, a qualified project manager will be assigned, providing you with a single point of contact, which is responsible for project execution that includes all technical and commercial matters and ranges from order acceptance to project handover.
  • Our project manager will develop a project execution plan; which includes project goals & objectives, organization chart and project timeline. This plan followed by comprehensive site supervision to insure that the quality and progress of the project is to the agreed standards.
• After sale service:
  • After your project has been successfully implemented, we provide faster and better high level of maintenance and technical support services that delight our customers based on the defined SLA; through our specialist engineers that trained officially and certified by manufacturers to interact with all levels of support needed and to decrease in downtime of the problem until it is solved.
  • Training: conducted by qualified engineers including basics, operation, data entry, programing and maintenance; delivered either in house or at the customer’s premises.
    
    
• Maintenance:
  provided as a free of charge for 1-year from date of delivery.
  
  
• Warranty: extended to our client a 1-year return-to-base guarantee on all equipment from date of delivery. 
  
  
• Preventive maintenance:
  planned as a free of charge for 1-year periodically preventive maintenance to serve, test and clean the entire system.
  
  
• Spare parts:
  stored in our warehouses for critical components, but it is recommended that each client purchases its own package of spare parts to be kept on site.

Quality policy

• FTC integrates quality with all FTC functions, activities, administrative processes and all other divisions; especially customer care division.
• FTC adopting quality assurance covering all phases of each project from customer interaction to delivery of high end solutions passing through design, implementation, testing, commissioning and support.
• FTC aim to exceed customer expectations by adhering to the highest standards of quality assurance.
• FTC believes on “Do things right at the first time” policy because we recognize there are often no second chances.
• FTC team members should believe in high quality deliverables and they should be self-motivated towards them.
• FTC always applying continuous improvement in order to attain global benchmark to be able to meet customer needs.
• FTC now seeking the (ISO 9001) to prove the adoption of quality standards.

FTC strength

• SWOT (strength, weakness, opportunities & threats) analysis.
• Strength:
  • One stop solution provider.
  • Kingdom wide coverage.
  • Professional PMP certified management.
  • Fully qualified and manufacturer trained and certified team.
  • Varity of “best of breed” business partnerships.
  • Premium quality standards, after-sale service and technical support.
  • Competitive price.
  • Strong financial capabilities.
  • Great relationships. 
    
    
• Weakness: 
  Not a system manufacturer.
  
  
• Opportunities:
  • High oil prices (GCC governments increased their capital projects outlay).
  • Demographic growth (large population + booming economy = moreinvestment in utilities and transportation infrastructures).
  • Booming in GCC building sector and commercial sector (houses,hospitals, schools, universities, office buildings, shopping malls, andhotels).
  • E-government transition.
  • Green Environment (green building technologies).
    
    
• Threats:
  • Increasing competition at a fast rate.
    

Why FTC?

• Partner who is offering Engineering and design services.
• Partnerwho is providing fully support for drawings and documentspreparation.
• Partner who is capable to install your systems.
• Partner who is ready to support you and do the supervision of yourinstallation work.
• Partner who is well trained and qualified to Configure, Test and Commission your systems.
• Partner who is capable to provide a technical support for you andyour contractors and to prepare the best.

practice scenario and cost- effective design based on the project requirements and specs.

• Partner who is offering Perfect AFTER SALES SERVICE and WARRANTY.
• Partner who is officially authorized system integrator by system’s manufacturers which can facilitate for complete support from the  manufacturers when needed.
• Partner who is developing trained and certified engineers for all the system.
• Partner who is offering a high quality and international reputed brands.
• Partner who is providing SLA of 8 hours a day, 7 days a week, 6 hours fixing time.

Clients & Partners

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